Terms & Conditions
DEFINITIONS AND TERMS
tinyrevolution.ro – commercial name as ENERGYFREE SRL, legal entity with registered office in the Municipality Piatra Neamț, Strada Mărăței, Nr.1, Bloc S2, Scara B, Etaj 3, Ap. 31, Județ Neamț, Reg. com.: J27/1156/2022 , CIF: 46818491.
Seller – ENERGYFREE SRL.
Buyer – natural person / legal person or any legal entity that creates an Account on the Site and places an Order.
Customer – natural person / legal person who has or obtains access to the CONTENT, through any means of communication made available by our online store (electronic, telephone, etc.) and requires the creation and use of an ACCOUNT.
Account – the section of the Site consisting of an e-mail address and a password that allows the Buyer to submit the Order and which contains information about the Customer/Buyer and the Buyer’s history on the Site (Orders, tax invoices, Goods guarantees, etc.).
Website – the www.tinyrevolution.ro domain and its subdomains.
Order – an electronic document that acts as a form of communication between the Seller and the Buyer through which the Buyer conveys to the Seller, through the Site, his intention to purchase Goods and Services from the Site.
Goods and Services – any product or service, including the documents and services mentioned in the Order, to be provided by the Seller to the Buyer as a result of the concluded Contract.
All information on the Site that can be visited, viewed or otherwise accessed through the use of electronic equipment;
the content of any e-mail sent to Buyers by the Seller by electronic means and/or any other available means of communication;
any information communicated by any means by an employee/collaborator of the Seller, the Buyer, according to the contact information;
data relating to the Seller, or other privileged data thereof.
Document – these Terms and Conditions.
Newsletter – means of periodic, exclusively electronic information, respectively electronic mail (e-mail, SMS) on the Goods and Services and/or the promotions carried out by the Seller in a certain period, without any commitment from the Seller with reference to the information contained in this.
2.1. By registering an Order on the Site, the Buyer agrees to the form of communication (telephone or e-mail) through which the Seller conducts its commercial operations.
2.2. The notification received by the Buyer, after placing the Order, has an informative role and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to change the quantity of Goods and/or Services in the Order. If he changes the quantity of Goods and/or Services in the Order, he will notify the Buyer at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
ONLINE SALES POLICY
3.1. Access to place an Order is allowed to any Customer/Buyer.
For justified reasons, ENERGYFREE SRL reserves the right to restrict the access of the Client/Buyer if it considers that based on the conduct or activity of the Client/Buyer on the Site, his actions could harm ENERGYFREE SRL in any way.
3.2. Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the “contact” section of the Site. The seller has the freedom to manage the information received without having to justify it.
3.3. All prices related to the Goods and/or Services presented on the Site are expressed in lei (EUR) and include VAT.
3.5 All information used to describe the Goods and/or Services available on the Site (static / dynamic images / multimedia presentations / etc.) do not represent a contractual obligation on the part of the Seller, they are used exclusively for presentation purposes.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
4.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the Site, are the exclusive property of ENERGYFREE SRL, it being All rights obtained in this regard directly or indirectly (through licenses for use and/or publication) are reserved.
4.2. The Customer/Buyer is not allowed to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any Content in any context other than that originally intended by ENERGYFREE SRL, include any Content outside the Site, removing the signs signifying the copyright of ENERGYFREE SRL on the Content as well as participating in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of ENERGYFREE SRL.
4.3. Any Content to which the Client/Buyer has and/or obtains access by any means is subject to the Document, if the Content is not accompanied by a specific and valid user agreement concluded between ENERGYFREE SRL and it, and without any guarantee implied or expressly formulated by ENERGYFREE SRL with reference to that Content.
4.4. The Customer/Buyer may copy, transfer and/or use the Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
4.5. Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying user agreement, if any, is prohibited.
5.1. The Customer/Buyer can place Orders on the Site, by adding the desired Goods and/or Services to the shopping cart, then completing the Order. Once added to the shopping cart, a Good and/or Service is available for purchase subject to availability of stock. Adding a Good/Service to the shopping cart, without completing the Order, does not result in the registration of an order, implicitly nor the automatic reservation of the Good/Service.
5.2. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
5.3. If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the latter will inform the Customer/Buyer of this fact.
6.1. Information of any nature provided by the Buyer/Client to the Seller will remain the property of the Seller, will be used for communication with the Buyer/Client and will not be transmitted to third parties.
6.2. No public statement, promotion, press release or any other way of disclosure to third parties will be made by the Buyer/Client regarding the Order/Contract without the prior written consent of the Seller.
6.3. By registering in the Seller’s database, the Customer/Buyer gives his express consent, within the limits of the legislation in force, to be contacted by the Customer Service of ENERGYFREE SRL.
7.1. ENERGYFREE SRL newsletters are sent through ENERGYFREE SRL, confidentiality and security of information being ensured.
7.2. When the Customer creates an Account on the Site, he has the opportunity to express his agreement regarding the receipt of Newsletters. The option regarding the agreement issued by the Customer can be modified at any time, by contacting ENERGYFREE SRL in this regard.
7.3. Renunciation of receiving Newsletters by the Client or Buyer can be done at any time using the link specially intended within any Newsletters;
7.4. Opting out of receiving Newsletters does not imply waiving the acceptance given for this Document.
BILLING – PAYMENT
8.1. The prices of the Goods and Services displayed on the website www.ENERGYFREE SRL.ro include VAT. according to law.
8.2. The price, payment method and payment term are specified in each Order. It is the Buyer’s obligation to provide all the information necessary to issue the invoice in accordance with the legislation in force.
8.3. The Seller will send the Buyer the proforma related to the Order containing Goods and/or Services sold by ENERGYFREE SRL, as well as for any other payments related to the Order, exclusively in electronic format, by adding the proforma invoice to the Buyer’s Account or by electronic mail, to the e-mail address email mentioned by the Buyer in his Account.
8.4. For a correct communication of the invoice related to the Order, the Buyer is obliged to update his Account data whenever necessary and to access the information and documents related to each Order, existing in the Account.
DELIVERY OF GOODS
9.1. The Seller undertakes to deliver the Goods by door-to-door courier system to the Buyer according to the Customer’s option.
9.2. The Seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents.
9.3. The Seller will deliver the Goods and Services only on the territory of Romania.
9.4. The estimated time differs after the order confirmation, the final shipping cost may change depending on the product and will be clarified when the order is confirmed.
TRANSFER OF OWNERSHIP OF GOODS
Ownership of the Goods will be transferred upon delivery, after payment has been made by the Buyer at the location indicated in the Order (understood by delivery – the signature of receipt of the transport document provided by the courier).
The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller’s performance of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.
APPLICABLE LAW – JURISDICTION
This Agreement is subject to Romanian law. Any disputes arising between ENERGYFREE SRL and Customers / Buyers will be resolved amicably or, if this is not possible, the disputes will be settled by the competent Romanian courts in the City of Bucharest.
THE RIGHT TO WITHDRAW THE PURCHASED PRODUCT
13.1. According to Emergency Ordinance No. 34/2014 regarding the rights of consumers in contracts concluded with professionals, as well as for the modification and completion of some normative acts:
Before the expiry of the withdrawal period, the Consumer has the right to withdraw from this contract, without having to justify the withdrawal decision and without incurring any other costs other than those provided for in art. 13 paragraph (3) and art. 14 of O.U.G No. 34/2014, within 14 days starting from the day on which he takes physical possession of the product. Return shipping costs are borne by the Buyer.
The returned product must be in the same condition in which it was delivered (in the original packaging, with all accessories, with intact labels and accompanying documents). Products that show physical changes, signs of wear, bumps, tears, scratches, shocks, signs of use and/or unauthorized interventions, etc., are not accepted for return. If you want to return the product, fill out this return form, making sure that the product you want to return meets the return conditions above.
13.2. The Seller will refund the product’s value within a maximum of 14 (fourteen) days from the date of informing ENERGYFREE SRL by the Buyer of his decision to return the product. ENERGYFREE SRL will be able to postpone the refund of the product’s value until receiving the product sold or until receiving proof that it has been shipped.
According to art. 16 of the aforementioned normative act, “The following are exempted from the right of withdrawal with regard to distance contracts and contracts outside commercial premises:
a) the supply of sealed products that cannot be returned for health protection or hygiene reasons and that have been unsealed by the consumer. “Tinyrevolution.ro products sold by ENERGYFREE SRL are products that, once unsealed, can no longer be sold for reasons of hygiene and consumer health protection. The consumer is thus informed about the nature of these products and by purchasing them tacitly consents to the exception of the right of return by unsealing.
Before the expiry of the withdrawal period, for the categories of products that are not exempted, the consumer informs the seller about his decision to withdraw from the contract.
After receiving confirmation of the decision to withdraw from the contract, the consumer must prepare, properly pack the products so that they are not damaged during transport and bear the costs of sending the product to the seller. ENERGYFREE SRL explicitly does not offer to recover the returned products or to fulfill formalities related to sending the courier. The consumer is responsible for sending them to the seller’s address indicated in the purchase documents, ensuring their transport and bearing the costs, without undue delay and within no more than 14 days from the date on which he communicated to the professional his decision to withdrawal from the contract.
ENERGYFREE SRL reimburses the value of the product using the same payment methods as those used by the consumer for the initial transaction, unless the consumer has agreed to another payment method and on the condition that the payment of commissions is not the responsibility of the consumer in following the refund.
,,Unless the seller (ENERGYFREE SRL) has offered to recover the products himself, in the case of sales contracts, the seller (ENERGYFREE SRL) can postpone the reimbursement until the date of receipt of the products that were the subject of the sale.
Out-of-court settlement of disputes
Starting from 09.01.2016, the provisions of Regulation no. 524/2013 on the online resolution of consumer disputes. The SOL platform is designed as an online tool developed by the European Commission and functions as a single entry point for consumers and traders seeking out-of-court resolution of disputes arising from online transactions.